Madhuri Dixit’s Canada tour has been making headlines for all the wrong reasons. After attendees criticised the event online, organisers blamed the actress’ team for the delay in her performance. However, the tour manager clarified that Madhuri was on time and called it a case of “management miscommunication.”

Atique Sheikh, the organiser, said, “It was a management miscommunication. That’s how some fans must have gotten confused, we can’t have a concert in a small banquet. It was pretty well mentioned before about the show being a Fan Meet. Madhuri ji has worked with us in the past as well and something like this has never happened. She infact performed on her hit songs. Our idea was to present her celebrated journey in the industry and have a fan interaction.”

Meanwhile, Shreya Gupta, who was accused by the organisers of unprofessional behaviour backstage, said, “The audience was incorrectly informed that the event was a concert, while the official contract clearly stated it was a meet-and-greet with fans. The same format was successfully executed in the USA last year with an overwhelming positive response.”

“Madhuri Dixit Nene’s call time for the event was 9:30 PM and she arrived punctually. Her scheduled stage entry was between 9:45 PM and 10:00 PM, to be introduced by host Shalin Bhanot. Prior to this, performances by Indian Idol artists Shivangi Sharma and Tanmay Chaturvedi took place from 7:30 PM to 9:00 PM, as planned. There was absolutely no delay or lapse from Madhuri Dixit Nene’s side or ours. Despite technical challenges at the venue, including a non-functional teleprompter and an incorrect playback of Madhuri Dixit Nene’s journey video, host Shalin Bhanot managed the show smoothly. There was no production team and no backstage management. Madhuri Dixit Nene has always been known for her punctuality and professionalism, and it is unfortunate that the management attempted to shift the blame onto her. The confusion arose solely due to incorrect information shared locally regarding the event format,” she added.

This comes after an official statement by True Sound Live Ltd.